Guest Comments, Reviews & Testimonials
“I would like to express my appreciation to you and your staff during my stay with the NC-140/e Apples meeting last week.. The staff was extremely helpful and courteous. The meeting facilities were top notch and the food service was excellent The wait staff accommodated all of our changing needs and the chef is to be commended for the high quality food. I appreciated the variety of dishes we had for lunch and dinner. I especially would like to thank the shuttle driver who took me to the urgent care facility on Friday the 4th of November. he returned for me and then took me to Target so I could fill my prescription. I would definitely recommend your facility to anyone who is planning a meeting in the Grand Rapids area. Please share this with your staff.“
Mr. Robert M. Crassweller
“Thank you for hosting our recent National Leadership Conference at the Hilton Grand Rapids Airport Hotel. From the moment our staff walked into your door with arms full of boxes and equipment, they were met by your helpful staff who gave special attention to their every need. Our agency has held corporate events at several venues in the Grand Rapids area and this has been our best experience thus far. You and your staff are to be congratulated on a job well done.
Please pass along to your many staff members and to your senior level management that Bethany Christian Services had a wonderful experience at the Hilton Grand Rapids Airport Hotel. We will highly recommend your hotel to other businesses and individuals as well.
Thank you from the National Leadership Conference Planning Team.“
Robin Bright, Laura Porritt, Linda Hirdes
“Rooms are updated and very clean and spacious. I had a nice bench, sofa, and desk. It's always nice to have something besides an uncomfortable chair and bed to sit on to do work. The complimentary airport shuttle was terrific and the hotel is conveniently located near lots of restaurants and shopping.“
“I had a clean, spacious room. The bed is awesome. The staff is friendly. I ordered room service that was delivered quickly and was very delicious. I stay here often when I am in the area for business and it is a consistently pleasant stay.“
“I usually stay in Intercontinental Hotels and am used to fine treatment. This is the way a guest should be treated. The hotel still feels new it is definitely contemporary in design and style. I wish it had higher visability but it meets or exceeds the level of quality one would expect from a relatively new place.“
“Stayed for a night on the way through town. Very clean, very good service - as one should expect from Hilton. Buffet breakfast and the service was excellent - be sure to add it to your nightly package. Full breakfast and omelets.“